Frequently Asked Questions (FAQ)

Are the sofas professionally cleaned before delivery?

Yes. Each sofa is thoroughly cleaned and disinfected before delivery. We work with steam cleaner and hydrogen peroxide, so your sofa arrives clean and fresh.

Do you deliver throughout Switzerland?

Ja. Im Kanton Zürich ist die Lieferung gratis. Nach Zug und Schwyz 59.-, Luzern 69.-, St. Gallen, Basel und Bern 79.-, in andere Kantone 1.- pro km. Den genauen Betrag siehst du im Checkout.

In what condition are the sofas? Are there shortcomings?

We only take good, used sofas from smoke-free households without pets. Each sofa is checked and cleaned. We show traces of use openly in the photos and in the description.

Can I return the sofa if I don’t like it?

Yes, within 30 days. First we clean or repair the sofa at your place. If this does not work, we exchange it or you get a credit. Only if both are not possible, we refund the purchase price.

Except: If doors, walls, stairwell or lift are too narrow and the sofa does not fit, this is your responsibility. There is a 1 year warranty on foam, pillow and wooden frame.

How fast will my sofa be delivered?

In the canton of Zurich depending on the address on the same day, otherwise in 1 to 2 working days. In other cantons by agreement.

What does the assembly cost?

Gratis, wenn wir den Lift benutzen können. Ohne Lift tragen wir von Hand: 25.- pro Stockwerk.

Please miss out first. If doors, walls, stairwell or lift are too narrow and the sofa does not fit, we do not assume liability.

Can I visit the sofa before buying or pick it up myself?

Yes. You can always make an appointment to visit our camp in Bachenbülach. For self-collection, no more delivery is possible afterwards.

Are your sofas environmentally friendly?

Yes. Who buys a used sofa, gives a good piece of furniture a second life. So it does not need new material and it ends up less in the garbage.